Last Updated: 21 December 2025
Effective Date: 21 December 2025

​

These Terms and Conditions ("Terms") govern your access to and use of the website www.chaileela.com (the "Website" or "Service"), operated by *Chaileela*, Bhopal, Madhya Pradesh – 462022, India ("we", "us", "our").

​

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Website.

​

1. Use of Website

The Website is provided for informational and promotional purposes relating to our brand, products, and services. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.

​

You shall not:

* Use the Website for any unlawful or fraudulent purpose
* Attempt to gain unauthorized access to the Website or its systems
* Disrupt, damage, or interfere with the security or functionality of the Website
* Upload or transmit malicious code, viruses, or harmful material

​

 2. Eligibility

The Website is intended for use by individuals who are at least *18 years of age* and capable of entering into a legally binding agreement under Indian law.

​

3. Intellectual Property Rights

All content on the Website, including text, images, graphics, logos, designs, trademarks, and layout, is the property of Chaileela or its licensors and is protected under applicable intellectual property laws. Any unauthorized reproduction, modification, distribution, or commercial use is strictly prohibited.

​

4. Products, Services, and Availability

Details of our products, menu items, pricing, offers, and services displayed on the Website are subject to change without prior notice. Images are for representational purposes only, and actual products may vary.

We reserve the right to modify, suspend, or discontinue any part of the Website or services at any time.

​

5. Communications & Marketing

By providing your contact details on the Website, you agree that we may contact you with information related to our services, updates, offers, and promotions, subject to your consent as outlined in our Privacy Policy. You may opt out of promotional communications at any time.

​

6. Promotions, Contests & Giveaways

Any contests, sweepstakes, offers, or promotions conducted by us may be governed by separate terms and conditions. In the event of a conflict, the specific promotion terms shall prevail over these Terms.

​

7. User Submissions & Feedback

Any feedback, suggestions, inquiries, or content submitted by you through the Website shall be deemed non-confidential. You grant Chaileela a royalty-free, non-exclusive right to use such submissions for business, improvement, or promotional purposes, unless prohibited by law.

​

8. Analytics and Monitoring

We may use analytics tools and service providers to monitor and analyze Website usage in order to improve performance and user experience. Such processing shall be governed by our Privacy Policy.

​

9. Third-Party Links

The Website may contain links to third-party websites or services. We do not control or endorse such websites and are not responsible for their content, policies, or practices. Accessing third-party links is at your own risk.

​

10. Disclaimer

The Website and its content are provided on an "as is" and "as available" basis. While we strive to keep information accurate and updated, we make no warranties regarding completeness, reliability, or availability of the Website or its content.

​

11. Limitation of Liability

To the maximum extent permitted under Indian law, Chaileela shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on its content.

​

12. Indemnity

You agree to indemnify and hold harmless Chaileela, its owners, employees, and affiliates from any claims, losses, liabilities, or expenses arising out of your violation of these Terms or misuse of the Website.

​

13. Termination

We reserve the right to suspend or terminate access to the Website, without notice, if you violate these Terms or applicable laws. Provisions which by their nature should survive termination shall remain in effect.

​

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

​

15. Changes to Terms

We may update these Terms from time to time. Revised Terms will be effective from the date of publication on the Website. Continued use of the Website constitutes acceptance of the updated Terms.

​

16. Contact Information

For any questions or concerns regarding these Terms, you may contact us at:

*Chaileela*
Email: info@chaileela.com